Privacy Policy


We know that privacy on the World Wide Web is an important concern to our customers. We use the information we collect to better understand your preferences, respond to your needs and enhance your overall experience on our website. In this privacy policy, we state some of the practices we seek to adopt using our reasonable endeavours in relation to the use and disclosure of such information which is collected from our website.

The information we request, such as your name, mailing address and e-mail address will be used to fulfil your requests for information and assistance regarding Patong Leisure and Entertainment products and services. If you indicate an interest in receiving updates we may periodically send you information about other Patong Leisure and Entertainment products and services that we feel may be of interest to you. If your specific request requires assistance from one of our selling partners or service providers, we may pass your contact information to them for follow-up however, your information will otherwise generally be used only by Patong Leisure and Entertainment (Thailand) Ltd. its parent and subsidiary companies. We do not sell or make your information available to other companies who want to tell you about their products without your consent. As our privacy policy continues to evolve we will continue to place the latest version on this website. This Privacy Policy covers only information that is collected through this Website, and does not cover information that may be collected through software downloaded from the site or when collected from other sites that may be linked to this one.

This privacy statement covers the websites operated by Patong Leisure and Entertainment (Thailand) Ltd that includes, but is not limited to, sites of the following domains and sub-domains:

This Privacy Policy covers only information that is collected through this Website, and does not cover information that may be collected through software downloaded from the site or when collected from other sites that may be linked to this one.

If users have questions or concerns regarding this statement, they should first contact Patong Leisure and Entertainment) (Thailand) Ltd’s Webmaster by using our Contact Us

Patong Leisure and Entertainment (“we”, “our” or “us”) respects your right to privacy (“you” and “your”) and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use and manage your personal information in accordance with the Copyright Act BE 2537 (1994).

About this Privacy Policy

This Policy explains the following:

• the kinds of personal information that we collect and hold about you;
• how we collect your personal information;
• how we hold your personal information;
• the purposes for collecting, holding, using and disclosing your personal information;
• how you may access your personal information held by us and seek corrections to that information
• how you make a complaint about the way we collect, hold, use or disclose personal information and how we will deal with privacy related complaints; and
• whether we will or are likely to disclose your personal information to overseas recipients and the countries where such recipients may be located.

What We Collect

We will collect and hold information on the individuals that we interact with that is reasonably necessary for the activities and functions of our business. We will collect and hold the name and contact details of the individuals that we deal with, including individuals who are customers, prospective customers, prospective employees, suppliers, resellers, service providers, partners and contractors.
To satisfy our obligations under the laws under which we operate, we may need to retain your information after a particular transaction has ended. We will only hold your personal information that identifies you for as long as reasonably necessary and permitted under Copyright Act BE 2537 (1994).

Sensitive information is personal information about a person’s racial or ethnic origin, political opinion, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual orientation or practices, criminal record, genetic information or health information. We will not collect, use or disclose sensitive information about you unless we need the information for one of our functions or activities and we have your consent (or we are legally required to do so).

We allow you to interact with the website anonymously and use a pseudonym if the inquiry is general in nature. If you wish to interact with us in relation to business that you are doing with us, then we will need to identify you before we engage with you. If you wish to obtain information from us about our products and services, then through our website we will ask for your name, email address and telephone number and if you call our offices or email us, we will ask for similar information.

How We Collect Your Personal Information

We will collect personal information directly from you in person or by telephone, email, the Internet, fax or when you complete an inquiry or contact form on our website.

In some situations, we may collect your personal information from one of our related companies or from a third party. We will only do this where it is impracticable or unreasonable for us to collect it directly from you. Like most businesses, we may collect personal information about you from recruitment consultants, suppliers, resellers, service providers, partners, someone that you have authorised to act on your behalf or from one of our related or associated companies or businesses in Thailand or overseas.

How We Hold Your Personal Information

We protect your personal information from unauthorised access, modification, misuse, interference and loss. We do this by:

• securing all personal information;
• limiting access to those people in our company that need access; and
• using firewalls and other Internet security measures (such as identification codes and passwords) to control access to our computer systems.

Why We Collect, Hold, Use and Disclose

We collect, hold, use and disclose your personal information so that we can perform our functions and activities and manage and administer our business, which involves offering corporate hospitality to our customers.
If we did not collect your personal information, then we may not be able to deal with you and provide you with our products and services.

If you are a customer or employee of a customer, then we hold your personal information in order to communicate with you and notify you of information about the products or services that you have obtained from us. We also hold your personal information in order to identify you when you communicate with us. You may also be a contractor, prospective employee, supplier, reseller, service provider, partner or a party with whom we do or have done business, or may do business with in the future and we hold your personal information for communication and identification purposes.

We will seek your consent if we need to use your personal information for a purpose that is not related to the purpose for which we originally collected your information.

Direct Marketing

As part of our service to you, we may use your personal information that we have collected to inform you about events or about a service that may be of benefit to you.
We may send you marketing materials about events or services that may be of interest or send you notifications in relation to events that you are attending or services that you are currently receiving.

If you do not want your personal information to be used for direct marketing purposes, please use the “Contact Us” form on our website and “opt out” of receiving our direct marketing. Once you notify us that you want to opt out, we will remove you from our mailing lists.

How You Gain Access to Your Personal Information

You are entitled to find out what personal information we hold about you. The simplest way is to telephone one of our offices and ask to speak to one of our sales or customer service representatives. If your request is complex, then we may ask that you make the request in writing.
You can make the request by email to or using the “Contact Us” form on our website, which is available from this link: If you believe that the information that we hold about you is inaccurate, incomplete or out-of-date, then please let us know so that we can promptly correct it.
You can ask us to correct your personal information by email to or using the “Contact Us” form on our website, which is available from this link
In certain situations, we may not agree to a request to correct information we hold about you. If this occurs, we will advise you of this and our reason for not agreeing to the correction request.

Resolving Your Concerns

You may make a complaint about our handling of personal information if you believe that your privacy has been compromised or that we have breached the Privacy Act. If you have a privacy complaint, please contact the person you have been dealing with by telephone or email. Alternatively, you can make a complaint by email to or using the “Contact Us” form on our website, which is available from this link

Whether We Hold Information Overseas and Where

To offer you the best possible service, we will from time to time share your personal information with our associated companies, who are located overseas. We may also disclose personal information to organisations located overseas who are our service providers.

Use of Our Website

We may collect non-personal information from you when you use our website such as your browser type, operating system and web pages visited in order to help us manage and optimise our website. We may use “cookies” and other Internet technologies to manage our website. A “cookie” is a packet of information that allows our website server to identify and interact more effectively with your computer. When you access our website, we may send you a temporary or “session cookie” that gives you a unique identification number. A different identification number is sent each time you use our website. Shortly after you complete your interaction with our website, the cookie expires or “crumbles”.
This means it no longer exists on your computer and therefore cannot be used for further identification or access to your computer.

Our website may also contain links to websites of third parties. We provide these links for convenience only and you should be aware that the privacy policies and information handling practices of these other websites may differ from ours.
As a result, we cannot guarantee the privacy practices of other websites to which we provide a link.

How long do we keep your personal data?

Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or purposes. In practice we:

• Annually review the length of time we keep your personal data;
• Consider the purpose or purposes we hold the information for in deciding whether (and for how long) to retain it;
• Securely delete information that is no longer needed for this purpose or these purposes; and update, archive or securely delete information if it is out of date.

Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respects to your personal data:

• The right to request a copy of your personal data which we hold about you;
• The right to request that we correct any personal data if it is found to be inaccurate or out of date;
• The right to request your personal data is erased where it is no longer necessary to retain such data;
• The right to withdraw your consent at any time;
• The right to request that the data controller provides you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability);
• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
• The right to object to the processing of personal data; (Where applicable)

Further Processing

If, in the unlikely event we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. We will use your data for a new purpose after receiving your consent to the new processing.

Contact Details

To exercise all relevant rights, queries or complaints please in the first instance email: